Punctuality

For your enhanced comfort and relaxation, we suggest that you arrive 5-10 minutes before your scheduled treatment. Arriving late will limit the time for your treatment, thus lessening its effectiveness. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged. New clients:  We recommend arriving 10 minutes early  so you may  fill out a client wellness form so we may better serve you.

Modesty

Most massage treatments are enjoyed without clothing; however, you may wear whatever makes you comfortable. During all massage treatments, the body is fully draped, except for the area being worked on.

Communicate with your therapist

Nothing is worse than not liking the pressure level, it was too cold or hot, the bolster is in the wrong spot, etc. We want you to tell us what your preferences are. We do not take these things personally. If you would like a quiet massage with no talking, we will mirror you. We will only ask you about pressure preferences or medical questions pertaining to the bodywork being done. If you want to talk about the weather or your weekend, please feel free to do that as well.

Inappropriate Conduct

It’s unfortunate that massage therapists even have to address this subject, but they do. So the answer is:  No. Our massage and bodywork services have nothing to do with any inappropriate conduct. If any inappropriate conduct or discussions take place on behalf of the client in the massage session, the session will immediately end and you will be liable for the full price of the session. Flirting, inappropriate touching, and sexual innuendos will not be tolerated. Just don’t do It.

Cancellation Policy

If you must reschedule or cancel your massage treatment, please notify us at least 24-hours before your scheduled time as a courtesy. In case you forget to call, your appointment will be labeled a “NO SHOW”.  In order to re-schedule your appointment we will ask for a credit card on file to hold your appointment.

Gratuities

You may choose to leave a gratuity at your discretion. standard tipping for massage and bodywork services is 15-20% of the regular price of the service you are receiving, you may tip more or less depending on the level of satisfaction. Cash tips are appreciated, however if you do not have any cash at the time of your appointment, you will be given the option to tip with your credit card.